Privacy Policy

Effective Date: 9 October 2025

DD Luxe (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, mailing address, and other contact details

• Payment information (processed securely via third-party providers)

• Travel preferences, itineraries, and booking details

• Health information or special requirements relevant to travel or concierge services

1.2 Non-Personal Information:

• IP address, browser type, operating system

• Website usage patterns, pages visited, and clickstream data

• Cookies, tracking pixels, and other technologies

2. How We Use Your Information

We use your information to:

• Provide, manage, and enhance our luxury concierge and travel services

• Process bookings, payments, and client requests

• Communicate with you regarding your inquiries, reservations, and updates

• Personalize your experience and recommend services or offerings

• Conduct marketing and promotional campaigns (with your consent where required)

• Comply with legal obligations and protect our legal rights

3. How We Share Your Information

We may share your information with:

• Service providers: Travel operators, hotels, airlines, payment processors, and other vendors necessary to deliver services

• Professional advisors: Lawyers, accountants, or consultants, as required

• Legal authorities: When required by law, regulation, or legal process

• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to:

• Analyze website traffic and user behavior

• Improve website functionality and user experience

• Deliver targeted marketing and advertisements

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal information

• Request deletion of your personal information

• Object to or restrict processing of your information

• Withdraw consent where processing is based on consent

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at ddluxetours@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the “Effective Date” updated. Continued use of our website or services constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

DD Luxe

Email: ddluxetours@gmail.com