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Terms & Conditions

Effective Date: 9 October 2025

 

Welcome to DD Luxe (“we,” “us,” “our”). By accessing our website, using our services, or engaging with us in any way, you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully.

 

 

1. Services

 

DD Luxe provides luxury concierge, travel planning, and cosmetic concierge services. All services, packages, and offers are subject to availability, change, and our discretion.

 

By engaging our services, you acknowledge that:

 

  • Services are customized and may vary per client requirements.

  • We act as a facilitator for certain services (e.g., accommodations, travel bookings, or medical providers), and such third parties may have their own terms and conditions.

  • While we take all reasonable care in arranging services, we are not responsible for delays, cancellations, or issues caused by third-party providers.

 

 

2. Booking and Payment

 

  • Bookings may require deposits or full payment as specified in your service agreement.

  • Payments are accepted via secure payment methods provided at the time of booking.

  • All prices are in [Insert Currency] and are subject to change without prior notice.

  • Refunds are subject to the terms outlined in our Refund Policy.

 

 

3. Client Obligations

 

By using our services, you agree to:

 

  • Provide accurate, complete, and current information necessary for service delivery.

  • Comply with all relevant laws, regulations, and the rules of third-party service providers.

  • Respect the terms and conditions of venues, hotels, airlines, and other partners.

 

 

4. Cancellations and Changes

 

  • Any cancellations or changes to bookings must be communicated in writing.

  • Cancellation fees may apply depending on the service provider’s policy or the terms specified in your service agreement.

  • We reserve the right to cancel or modify services at our discretion due to unforeseen circumstances (e.g., force majeure events).

 

 

5. Intellectual Property

 

  • All content on our website, including images, text, logos, and branding, is the property of DD Luxe or its partners and is protected by copyright and intellectual property laws.

  • You may not copy, reproduce, or use our content for commercial purposes without written permission.

 

 

6. Limitation of Liability

 

  • DD Luxe acts as a facilitator and planner of luxury experiences. While we strive for excellence, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • We are not responsible for the acts, omissions, or negligence of third-party service providers.

  • Your use of our website and services is at your own risk.

 

 

7. Privacy

 

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

 

 

8. Governing Law

 

These Terms are governed by the laws of New Zealand. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts in New Zealand.

 

 

9. Changes to Terms

 

We may update these Terms at any time. Updates will be posted on our website with a revised “Effective Date.” Continued use of our website or services constitutes acceptance of the updated Terms.

 

 

10. Contact Us

 

For any questions or concerns regarding these Terms, please contact:

 

DD Luxe

Email: ddluxetours@gmail.com

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